Website Privacy Policy and Disclaimer

Effective: 30 August 2025

1. Introduction

We respect your privacy and are committed to protecting the personal information you share with us through this website (the Site). This Policy explains how we collect, use, and disclose information about visitors to the Site. It applies only to the public website and not to the RealOnline CMS Admin, which has its own privacy terms.

2. Information We Collect

• Personal information you provide: such as your name, email address, phone number, or any details you submit through contact forms, enquiry forms, or email.
• Automatic information: such as IP address, browser type, device information, pages visited, and time of visit, collected using standard analytics tools and cookies.

3. How We Use Information

We use information collected through the Site to:

• Respond to enquiries and provide requested information;
• Improve our website, content, and services;
• Send newsletters, updates, or marketing material where you have opted in or where permitted by law (with an unsubscribe option);
• Maintain website security and prevent misuse.

4. Sharing of Information

We do not sell or rent your personal information. We may share limited information with trusted third-party service providers who support our website operations (for example, hosting, analytics, or email delivery). These providers are only authorised to use information as needed to deliver their service to us. We may also disclose information if required by law, regulation, or legal process.

5. Cookies and Analytics

The Site may use cookies and similar technologies to remember your preferences and analyse site usage. You can disable cookies in your browser, but some functions of the Site may not work as intended.

6. Data Security

We apply reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, or alteration. However, no transmission or storage system is fully secure, and we cannot guarantee absolute security.

7. Third-Party Links

The Site may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites, and you should review their policies before providing personal information.

8. Children

The Site is not intended for individuals under 16. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take reasonable steps to delete it.

9. Disclaimer

The content on this Site is provided for general information purposes only. While we take care to ensure accuracy, we make no guarantees as to completeness, reliability, or suitability. Any reliance you place on such information is at your own risk. We are not liable for any loss or damage arising from use of the Site.

10. Changes to this Policy

We may update this Policy from time to time. The latest version will always be posted on the Site with the effective date. Your continued use of the Site means you accept the updated terms.

11. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at info@realonline.com.au.